IMPORTANT: Like every mail order company we are at the mercy of Royal Mail and the vagaries of bad weather. The following delivery time are subject to unexpected delay caused by postal strikes, extreme weather, and other unexpected factors.
United Kingdom
| Delivery Method | Delivery Time (Working Days) | Insurance Cover (Max Value) | Delivery Tariffs For
Different Package Values (£) | Tracking Information |
| 0 – 17 | 18 – 35 | 36 – 53 | 54 + |
| Standard Mail |
3 – 5 |
N.A. |
FREE |
Not trackable. It is the least secure method. |
| Recorded Mail |
3 – 5 |
Up to £32 |
1.5 |
3.0 |
4.5 |
6.0 |
Not trackable. Signature MAY be available upon delivery, but not guaranteed. |
| Delivery Method | Delivery Time (Working Days) | Insurance Cover (Max Value) | Delivery Tariffs For
Different Package Values (£) | Tracking Information |
| 0 – 49 | 50 – 199 | 200 – 349 | 350 + |
| Special Delivery |
1 – 3 |
Up to £500 |
7.5 |
9.5 |
13.5 |
17.5 |
Always trackable. It is the 2nd most secure method. |
| DHL Express |
1 – 2 |
Up to £500 |
25 |
28 |
31 |
35 |
Always trackable. It is the most secure method. |
Europe
| Delivery Method | Delivery Time (Working Days) | Insurance Cover (Max Value) | Delivery Tariffs For
Different Package Values (£) | Tracking Information |
| 0 – 49 | 50 – 199 | 200 – 349 | 350 + |
| Airmail |
5 – 15 |
N.A. |
2.95 |
7.95 |
12.95 |
19.95 |
Not trackable. It is the least secure method. |
| Registered Airmail |
3 – 7 |
Up to £32 |
7.95 |
9.95 |
14.95 |
19.95 |
Not trackable once the parcel has left UK. |
| Airsure |
3 – 6 |
Up to £250 |
8.95 |
10.95 |
15.95 |
21.95 |
Always trackable. It is the 2nd most secure method. |
| DHL Express |
2 – 5 |
Up to £1000 |
30 |
40 |
50 |
65 |
Always trackable. It is the most secure method. |
Europe Airsure is only available to the following countries: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.
We ship from Channel Islands. Customers outside of UK are responsible for import duties and taxes.
Outside of EU
| Delivery Method | Delivery Time (Working Days) | Insurance Cover (Max Value) | Delivery Tariffs For
Different Package Values (£) | Tracking Information |
| 0 – 49 | 50 – 199 | 200 – 349 | 350 + |
| Airmail |
15 – 45 |
N.A. |
3.95 |
8.95 |
13.95 |
21.95 |
Not trackable. It is the least secure method. |
| Registered Airmail |
10 – 30 |
Up to £32 |
8.95 |
13.95 |
18.95 |
21.95 |
Not trackable once the parcel has left UK. |
| Airsure |
10 – 20 |
Up to £250 |
9.95 |
14.95 |
19.95 |
25.95 |
Always trackable. It is the 2nd most secure method. |
| DHL Express |
3 – 5 |
Up to £1000 |
40 |
50 |
60 |
70 |
Always trackable. It is the most secure method. |
International Airsure: is only available to these countries: Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA. We ship from Channel Islands. Customers outside of UK are responsible for import duties and taxes.
- We endeavour to dispatch all orders within 24 hours (Monday to Friday). At peak times, particularly in the run up to Christmas, this will be extended due to the volume of orders.
- Delivery costs are non-refundable.
- In the event of non-delivery, please allow 20 working days before contacting us, as we do need to allow for postal delays before we can arrange a refund or replacement. If your order has not arrived after this time, please contact us here.
