Shipping Policy

We offer Free Delivery on everything from our Europe warehouses. Please refer to the information below to pick the most convenient delivery method for your order.

From Our European Warehouse

Delivery Method

Delivery Time

 (Working Days)

Rates From*

Delivery Against Signature

Online Tracking

Insurance

Airmail

6 - 8

FREE

No

Not trackable

Not Insured

Registered Mail

5 - 7

From £3.50

Yes

Yes, limited

Insured up to EUR 32

From Our UK Warehouse

United Kingdom

Delivery Method

Delivery Time (Working Days)

Rates From*

Delivery Against Signature

Online Tracking

Insurance

Standard Mail

3 – 5

£1.20 or FREE if order value > £30

No

Not trackable

No

Recorded Mail

3 – 5

£1.99

Yes, but not guaranteed.

Not always trackable

Up to £32

Special Delivery

1 – 3

£8.00

Yes

Always trackable

Up to £500

Europe

Delivery Method

Delivery Time (Working Days)

Delivery Tariffs

Starts From

Delivery Against Signature

Online Tracking

Insurance

Airmail

5 – 15

£2.95

No

Not Trackable

No

Registered Airmail

3 – 7

£8.95

Yes, but not once the parcel has left UK

Not Always Trackable

Up to £32

Airsure

3 – 6

£9.95

Yes

Always Trackable

Up to £250

DHL Express

2 – 5

£30

Yes

Always Trackable

Up to £1000

  • Europe Airsure is only available to the following countries: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.
  • We ship from Channel Islands. Customers outside of UK are responsible for import duties and taxes.

 Outside of EU

Delivery Method

Delivery Time (Working Days)

Delivery Tariffs

Starts From

Delivery Against Signature

Online Tracking

Insurance

Airmail

15 – 45

£3.95

No

Not Trackable

No

Registered Airmail

10 – 30

£8.95

Yes, but not once the parcel has left UK

Not Always Trackable

Up to £32

Airsure

10 – 20

£9.95

Yes

Always Trackable

Up to £250

DHL Express

3 – 5

£40

Yes

Always Trackable

Up to £1000

  •  International Airsure is only available to these countries: Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA. We ship from Channel Islands. Customers outside of UK are responsible for import duties and taxes.

* The actual postage will be calculated based on the actual products ordered at checkout.

In the event of non-delivery, please allow 20 working days before contacting us (30 working days for International customers), as we do need to allow for postal delays before we can arrange a refund or replacement. If your order has not arrived after this time, please contact us.

Please ensure your delivery address is correct before completing your order. We are unable to take responsibility for the delay or loss of a parcel where incorrect or incomplete delivery details have been provided.

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